Privacy Policy

Knexus

Powered by KrudraCX
A Product of KrudraCX Services.

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Dear Customer,

At Knexus, operated by KrudraCX Services., we value your privacy and are committed to protecting the personal and business information of our users. This Privacy Policy explains how information is collected, used, stored, and protected when you access or use the Knexus website and platform.

If you have any questions regarding this Privacy Policy, you may contact us at any time through our official communication channels.

1. Scope of This Policy

This Privacy Policy applies only to information collected through our website, web applications, and online services related to Knexus. It does not apply to information collected offline or through third-party platforms not controlled by us.

2. Consent

By accessing or using the Knexus website or services, you hereby consent to this Privacy Policy and agree to its terms.

3. Information We Collect

• Name, company name, and designation
• Email address and phone number
• Business address and contact details
• Information submitted through contact forms, demo requests, or registrations
• Communication details when contacting support or sales
• Technical data such as IP address, browser type, device information, and usage logs

4. How We Use Your Information

1. To provide, operate, and maintain the Knexus platform
2. To improve and personalize user experience
3. To analyze usage patterns and customer behavior
4. To develop and enhance products and services
5. To communicate for support, updates, and service notifications
6. To send administrative or promotional communications (where permitted)
7. To prevent fraud and ensure platform security

5. Log Files

Knexus follows standard industry practices by using log files. These logs include IP addresses, browser types, ISP details, date/time stamps, referring pages, and click activity. This data is used strictly for analytics and system optimization.

6. Cookies and Tracking Technologies

Knexus uses cookies to enhance user experience and analyze website performance. You can disable cookies in your browser settings, though some features may not function properly.

7. Third-Party Services

We may use third-party tools for analytics or communication. Knexus has no control over these third-party services and recommends reviewing their respective privacy policies.

8. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.

9. CCPA Privacy Rights

California residents have the right to request access, deletion, or restriction of their personal data under the CCPA.

10. GDPR Data Protection Rights

Users in the EEA have rights including access, rectification, erasure, restriction, objection, and data portability. Requests are processed within one month.

11. Children’s Information

Knexus does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be removed promptly.

12. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page and become effective immediately.

13. Contact Information

Knexus
Powered by KrudraCX
A Product of KrudraCX Services.